Waste Collection Westminster Cookie Policy

This Cookie Policy explains how Waste Collection Westminster uses cookies and similar technologies on our website. It sets out what cookies are, the types of cookies we use, why we use them, and how you can manage or disable them through your browser settings. By continuing to use our website, you agree to the use of cookies as described in this policy.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help the website recognise your device, remember your preferences, and improve your browsing experience. Some cookies are only stored for the duration of your visit, while others remain on your device for a longer period or until you delete them.

Types of Cookies We Use

We use three main categories of cookies on the Waste Collection Westminster website: essential cookies, analytics cookies, and marketing cookies. Each category serves a different purpose and helps us to deliver a reliable, secure, and user-friendly service.

Essential Cookies

Essential cookies are necessary for the website to function properly. Without these cookies, our site and its core features may not work as intended. They support basic operations such as page navigation, secure login areas, waste collection booking forms, and remembering your cookie preferences.

These cookies do not gather information for marketing purposes or for tracking your activity on other websites. Because they are required for the operation of our website, you cannot disable essential cookies through our site. However, you can configure your browser to block all cookies, which may affect the performance and availability of some features.

Analytics Cookies

Analytics cookies help us understand how visitors use the Waste Collection Westminster website. They collect information such as which pages are visited, how long users spend on each page, which buttons are clicked, and which services are most frequently accessed. This information is aggregated and does not directly identify individual users.

We use analytics cookies to monitor website performance, identify technical issues, and optimise content. For example, they help us see whether residents can easily find information about collection schedules, recycling guidelines, and service updates. By analysing this data, we can improve navigation, loading speed, and overall user experience.

Marketing Cookies

Marketing cookies are used to deliver content and messaging that may be more relevant to your interests. They can help us measure the effectiveness of information campaigns about waste reduction, recycling initiatives, and special collection services. These cookies may track your visits to our website and help us understand what topics are most useful to you.

Marketing cookies can also limit the number of times you see the same message and help us refine our communications. If you choose to disable these cookies, you will still be able to use our website, but the information you see may be less tailored to your needs and interests.

Performance Monitoring and Service Improvement

We use cookies, particularly analytics cookies, to monitor the performance of the Waste Collection Westminster website. This includes tracking page response times, error messages, and the use of interactive features such as online forms. Performance monitoring enables us to maintain a stable and responsive website, reduce downtime, and ensure that key information is accessible when you need it.

By analysing performance data, we can identify opportunities to simplify processes, such as booking bulky waste collections or checking service disruptions. Our goal is to make it as straightforward as possible for residents and businesses to access waste and recycling services online.

Your Cookie Choices and Control

You have the right to decide whether to accept or reject cookies. Most web browsers allow you to manage cookies through their settings, including blocking cookies, deleting existing cookies, or receiving alerts when cookies are being set. The steps to do this vary depending on the browser and device you use.

Please be aware that disabling or blocking certain types of cookies, particularly essential cookies, may affect the functionality of the Waste Collection Westminster website and could limit your ability to use some features or services.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate our services. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we use cookies and how you can manage your preferences.

If you continue to use our website after any changes to this Cookie Policy take effect, your continued use will be taken as acceptance of those changes.